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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Customer Testimonials

I have ordered several rugs from The Rugs Center... Everything shipped free and came pretty quickly. Great company.

Reviewed by: Kristina Chung from Mesa, Arizona

I order a Chandra Rug from The Rugs Center. It arrived yesterday in perfect condition and about 2 days earlier than quoted! I priced the exact same line at a local Rug store and other online sites -- not one of the sites could touch the price -- I saved over $800! Very impressed and very happy. Great company, easy to use and very helpful customer service reps.

Reviewed by: Paige Chen from San Antonio, Texas

Extremly satisfied, prompt service, quick delivery, would purchase from you again. Would also recomend to a friend.

Reviewed by: Sherri Melton from Indianapolis, Indiana

Great service, fast and reliable. We like the rug, exactly what we were looking for a very long time.

Reviewed by: Gretchen Hill from Arlington, Texas

I love my new rug. The price was perfect and it looks great. I did need help carrying it into my bedroom (I'm a 64 year old widow), but once it was in there, I was able to lay it out myself.

Reviewed by: Karen Puckett from Louisville, Kentucky

We are extremely pleased with our new shag rug! Its not only pretty, but feels so soft. Delivery was right on time! For all these reasons, I posted a "Like" on my Facebook account.

Reviewed by: Patrick Song from Winston Salem, North Carolina

Very Professional and extremely great service. No gray areas, you get exactly what you want and when you want it. Would definitely recommend and will buy again from them.

Reviewed by: Elsie Hamilton from Hialeah, Florida

I'm new to online shopping and was a little nervous but after dealing with The Rugs Center; I can honestly tell you I will have no hesitation the next time. My e-mail questions, were quickly responded to. I ordered a Chandra Rugs. It's perfect for my grandkids small room at my house . I was quite pleased with the quality at such a reasonable price for my budget. Thanks The Rugs Center!

Reviewed by: Eric Steele from Albuquerque, New Mexico

The person who helped me was very personable and was able to assist me with the size of the rug I wanted to order.

Reviewed by: Hazel Bender from Fort Worth, Texas

I wasn't sure of the quality of my tufted rug but when I received it I was pleasantly surprised. The rug is well built, I would certaintly recommend ordering this rug to a friend, I give this an A+.

Reviewed by: Malcolm Wagner from Glendale, Arizona

Excellent Value. Easy to order and track shipment. Quick delivery well package. Great customer service. I will be shopping at here again.

Reviewed by: Dolores McLaughlin from Toledo, Ohio

Excellent company to do business with. Their merchandise is good quality and super fast shipping. I am quite pleased. The rug I ordered is absolutely beautiful!!

Reviewed by: Sandy Raynor from Gilbert, Arizona

The Rugs Center offered the best price on the item I was looking for, a particular Colonial Mills rug.

Reviewed by: Marion Vick from Kansas City, Missouri

Communication was excellent. I had absolutely no issues so there was no need for any other type of customer service. I was very pleased with the product and with the efficiency of ordering, sending and receiving. My order arrived very quickly safe and sound.

Reviewed by: Beth Woodard from Aurora, Colorado

My rug arrived promptly. It was exactly as pictured. Beautifully made with wool fabric that looks as if it was a luxury purchase. And we only paid a fraction of the price.

Reviewed by: Julia Desai from Austin, Texas

Ordering from The Rugs Center was simple and easy. We love our new rug, which arrived within just a few days, it looks wonderful in our living room. It was a perfect fit, and we are thoroughly pleased with the experience.

Reviewed by: Jerome Wallace from Houston, Texas

I am very satisfied with the service and product I received from The Rugs Center. From the courteous and knowledgeable customer service rep to the prompt delivery of the product I ordered. I will definitely recommend The Rugs Center to anyone. Excellent Service!!

Reviewed by: Neal Lawrence from Wichita, Kansas

I loved dealing with The Rugs Center. I had a problem with the color of the rug and they went above and beyond to get it resolved. Best customer care I have ever seen. I will certainly buy there again.

Thank you The Rugs Center!!!!!

Reviewed by: Jean Griffin from Los Angeles, California

I've used The Rugs Center three times. All items arrived as predicted and very well wrapped. The quality is great and I would recommend The Rugs Center to anyone looking for a speedy purchase.

Reviewed by: Crystal Powers from Norfolk, Virginia

Couldn't be happier!

The price was better than anywhere else, the item arrived on time and properly packaged, and I knew when it would arrive because I'd gotten an email with the tracking information.

Reviewed by: Wesley Teague from Dallas, Texas

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